Return conditions for professionals

Return conditions for professionals

Purchases between professionals are firm and final, no item will be returned or exchanged.

In the event of an order preparation error or receipt of a defective product, please contact us by email at gestion@tendance-sensuelle.eu or by phone on 01 64 77 10 33.

Regarding orders made in dropshipping mode, the final customer may return his products only when the professional has subscribed to the return insurance while he validated the order on our website.

Items must be returned: new, unworn, with their labels and their original packaging in perfect condition.

The final customer may return the products within 30 days upon receipt. His return may be sent throught the carrier he has chosen. 

The return parcel must be sent to the below address, specifying the name of the dropshipping website ans the order reference:

Order n° _______________

TS LOGISTIQUE
12 Avenue Graham Bell
77600 Bussy Saint Georges
 

Any return that does not meet the above requirements will be refused.